Tag Archives: social media customer service

Should Your Business Offer Customer Service via Social Media? 6 Points to Consider.

More and more people are jumping on the smartphone/tablet bandwagon, and social media networks are growing their memberships almost exponentially. As a result, people often take to social media to post complaints and accolades regarding customer service. What’s a small … Continue reading

Posted in Customer Relations, Small Business Marketing, Small Business Resource, Social Media | Tagged | Leave a comment