Category Archives: Social Media

Should Your Business Offer Customer Service via Social Media? 6 Points to Consider.

More and more people are jumping on the smartphone/tablet bandwagon, and social media networks are growing their memberships almost exponentially. As a result, people often take to social media to post complaints and accolades regarding customer service. What’s a small … Continue reading

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About Those “Other” Social Networks: Should You Use Tumblr & Instagram for Business?

We’ve talked at great lengths about Facebook, Twitter, Pinterest, LinkedIn, and Google+ on our blog. But there are other vibrant and growing social networks in town that may make sense for your small business, most notably Tumblr and Instagram.

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5 Things You Can Learn from Ridiculously Addictive Games

Angry Birds, Candy Crush Saga, Robot Unicorn Attack 2—the list goes on and on, and we bet if you own a smartphone and you’re completely honest with us, you’ve been sucked into a game or two over the last year. … Continue reading

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8 Questions to Ask If You Outsource Your Social Media

In our previous post, we talked about whether your small business should outsource social media to a third party. If your answer was yes, here are eight questions to ask potential social media consultants. 1. How long have you been … Continue reading

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Social Media for Small Business: Should You Outsource It?

We’ve gotten past the point of “does your business need to be on social media?” Now, the burning question of the day for small business owners is whether you need to outsource social media work to a third party. Here … Continue reading

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Are You Getting the Most Out of LinkedIn for Business?

Unleash the Power of this Social Network Back in the “old days” (like, five years ago), LinkedIn was simply a place to connect with people and look for jobs. But like all the other social media networks, it’s evolved a … Continue reading

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Uh-oh, Now What? Crisis Management Tips for Small Businesses

Let’s face it: sometimes things don’t go as planned. Maybe an intern goes rogue and takes to the company Twitter account. Maybe one of your products is causing customers to get sick. Maybe a person in upper management has gotten … Continue reading

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