Category Archives: Customer Relations

After-Hours Audit: How Well Does Your Business Operate Off Hours?

Customer Relations: 4 Tips for Evaluating What Your Business is Doing Right and Wrong After Hours…and How to Fix Any Issues  Sure, you deliver outstanding service during business hours. But what happens on the weekends, the evenings, or in the … Continue reading

Posted in Customer Relations, Small Business Marketing, Small Business Resource | Tagged , | Leave a comment

Why Seasonal Menus Are So Effective (& How to Use This Strategy for Your Business)

It happens without fail: as the seasons change, so do restaurant menus. We experience this firsthand when we go out to eat, but we also see evidence of this with TV commercials that some of the big chain restaurants release. … Continue reading

Posted in Brand Awareness, Branding, Customer Relations, Small Business Marketing, Small Business Resource | Tagged | Leave a comment

Psst. When’s the Last Time You Checked Your Company’s Online Reputation?

How Your Business is Perceived Online Will Affect Sales – Here’s How to Manage Your Online Reputation It’s easy to think your company’s “online reputation” involves only your website and social media networks, like Facebook. But it goes WAY beyond … Continue reading

Posted in Customer Relations, Small Business Marketing, Small Business Resource, Social Media | Tagged | 1 Comment

2-in-1 Promotional Products that Rock!

Get two fabulous promotional items for the price of one and WOW your customers and prospects Since the value of promotional products depends on how useful the product is, we’d say that by choosing 2-in-1 products, you’ll get the biggest … Continue reading

Posted in Advertising, Amsterdam Printing, Branding, Customer Relations, Promotional Products, Small Business Marketing | Tagged | Leave a comment

Suffering from “Lead Generation Overload”? Here are 5 Strategies for Prioritizing Your Next Steps

Implement lead generation “management” techniques for handling hot, warm, and cool leads What happens when you have too many leads coming in? People typically say, “Well, that’s a great problem to have.” But the key word in that sentence is … Continue reading

Posted in Customer Relations, Small Business Marketing, Small Business Resource | Tagged , | 2 Comments

5 Cool, Real-Life Examples of B2C Companies Rocking Repeat Business

As the marketing adage goes, it’s always easier to sell to past/current customers than it is to brand new shiny ones. The question is, how can you encourage repeat business, especially for B2C companies that depend on getting people into … Continue reading

Posted in Branding, Customer Relations, Fun Stuff, Ideas, Sales Strategies, Small Business Marketing, Small Business Resource | Tagged | Leave a comment

Psst. Here’s the Secret Method to Creating Strong Buyer Personas

OK, we realize you might be thinking, “Whoa, back up! First, what the heck is a buyer persona? Second, why should I care?” So, let’s get to it and talk about the what, the why, and the how behind strong … Continue reading

Posted in Brand Awareness, Customer Relations, Small Business Marketing, Small Business Resource | Tagged | Leave a comment