Category Archives: Customer Relations

Business Conundrum: Strategies for Letting Customers Know About Price Increases

No one likes paying more money. But price increases happen, and are necessary. The question is, how do you break the news to your regular customers? Here are some strategies to consider. Strategies for developing your message: Make sure you … Continue reading

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How to Use Video to Boost Customer Engagement

Video Marketing Tips You Can Use NOW! If you spend any amount of time online, it’s almost impossible to avoid videos—videos of cats, celebrities, songs, Internet memes (hello, Harlem Shake), and much, much more. Videos are an extremely effective way … Continue reading

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After-Hours Audit: How Well Does Your Business Operate Off Hours?

Customer Relations: 4 Tips for Evaluating What Your Business is Doing Right and Wrong After Hours…and How to Fix Any Issues  Sure, you deliver outstanding service during business hours. But what happens on the weekends, the evenings, or in the … Continue reading

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Why Seasonal Menus Are So Effective (& How to Use This Strategy for Your Business)

It happens without fail: as the seasons change, so do restaurant menus. We experience this firsthand when we go out to eat, but we also see evidence of this with TV commercials that some of the big chain restaurants release. … Continue reading

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Psst. When’s the Last Time You Checked Your Company’s Online Reputation?

How Your Business is Perceived Online Will Affect Sales – Here’s How to Manage Your Online Reputation It’s easy to think your company’s “online reputation” involves only your website and social media networks, like Facebook. But it goes WAY beyond … Continue reading

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2-in-1 Promotional Products that Rock!

Get two fabulous promotional items for the price of one and WOW your customers and prospects Since the value of promotional products depends on how useful the product is, we’d say that by choosing 2-in-1 products, you’ll get the biggest … Continue reading

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Suffering from “Lead Generation Overload”? Here are 5 Strategies for Prioritizing Your Next Steps

Implement lead generation “management” techniques for handling hot, warm, and cool leads What happens when you have too many leads coming in? People typically say, “Well, that’s a great problem to have.” But the key word in that sentence is … Continue reading

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