Category Archives: Customer Relations

What Customers Really Think of Our Promotional Products

It’s easy for us to say we have the best promotional products on the planet, but we admit that we might be a little biased. :) So we thought we’d turn this blog post over to our customers so you … Continue reading

Posted in Amsterdam Printing, Case Studies, Customer Relations, Promotional Products, Success Stories | Tagged | 4 Comments

Should Your Business Offer Customer Service via Social Media? 6 Points to Consider.

More and more people are jumping on the smartphone/tablet bandwagon, and social media networks are growing their memberships almost exponentially. As a result, people often take to social media to post complaints and accolades regarding customer service. What’s a small … Continue reading

Posted in Customer Relations, Small Business Marketing, Small Business Resource, Social Media | Tagged | Leave a comment

Networking 101: Tips from Small Business Owners

In our previous post, we gave an overview of several types of networking organizations. Today, we’re featuring several small business owners who regularly network. These networking ninjas share their philosophy and provide some tips on what you should and shouldn’t … Continue reading

Posted in Customer Relations, PR / Public Relations, Small Business Networking, Small Business Resource | Tagged , | Leave a comment

3 Cyber Monday Marketing Tactics Small Biz Owners Can Use

We might be thinking about turkey, stuffing, and cranberry sauce right now, but in less than a week, many of us will be celebrating Cyber Monday. It’s a big day for online retailers, but there’s a lot to learn from … Continue reading

Posted in Advertising, content marketing, Customer Relations, Fun Stuff, Holiday Season, Small Business Marketing, Small Business Resource | Tagged | 1 Comment

6 Easy Ways to Promote Small Business Saturday 2013

Small Business Saturday is a little over a week away (November 30), but there’s still time to get the word out and promote this worthwhile event. Here are some tips and ideas.

Posted in Advertising, Branding, content marketing, Customer Relations, Fun Stuff, Holiday Season, Ideas, Small Business Marketing, Small Business Resource | Tagged | Leave a comment

Uh-oh, Now What? Crisis Management Tips for Small Businesses

Let’s face it: sometimes things don’t go as planned. Maybe an intern goes rogue and takes to the company Twitter account. Maybe one of your products is causing customers to get sick. Maybe a person in upper management has gotten … Continue reading

Posted in Customer Relations, PR / Public Relations, Small Business Resource, Social Media | Tagged , | Leave a comment

Small Businesses & Charitable Giving: What to Know & What to Look For

It’s natural to want to give back to a charity or non-profit, either on a regular basis or after some sort of crisis, like a natural disaster. Unfortunately, many non-profits and charities with less-than-stellar records exist, which is why you … Continue reading

Posted in Customer Relations, PR / Public Relations, Small Business Resource | Tagged | Leave a comment