Category Archives: Customer Relations

Website Tips: Is Your Contact Page Working Hard Enough?

After the home page, the contact page is often one of the most viewed pages on a business website. It makes sense, since people are often looking for a phone number, address, or other contact info. But this leads to … Continue reading

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Turnkey Marketing: 3 Things We Can Learn from Franchises

One of the reasons franchises so often succeed is because of their approaches to marketing. Here’s what small business owners can learn.

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6 Awesome Promotional Products for Fall Marketing Campaigns

Well, fall is officially here, and you know what that means: marketing campaigns are about to heat up as people race to the finish line. Make your campaigns extra special by adding promotional products to the mix—products that are as … Continue reading

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Customer Service Tips: 5 Things You Should Never Say

We’ve all been there, dealing with challenging customers. Don’t make the situation any worse. Here are five things you should never say to customers (even if you feel like it).

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Promotional Lunch Totes: Not Your Grandma’s Bagged Lunch

In honor of the upcoming back-to-school and back-to-work season, we thought we’d promotional lunch bags and totes. First, let’s talk about the benefits:

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Building Customer Loyalty – Tips from the Front lines

A popular marketing adage goes like this: it’s easier (and cheaper) to get your current customers to buy from you than it is to go out and get new customers. And not only do our best and most loyal customers … Continue reading

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8 Fun Customer Contest Ideas

A great way to build brand loyalty is through customer contests. Here are eight ideas to get your creative juices flowing.

Posted in Advertising, Customer Relations, Event Planning, Fun Stuff, Holiday Season, Ideas, Small Business Marketing, Small Business Resource | Tagged | Leave a comment