Category Archives: Customer Relations

Business & Politics: Is It OK for Small Biz Owners to Get Political?

Election Day is just around the corner. It’s a proud moment when we cast our ballots in this country, but here’s a question to consider: is it ever OK for businesses to get political? While this ultimately needs to be … Continue reading

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Marketing in Tough Times: 3 Situations When You Should Pause

If you’ve been in business long enough, you’ve probably heard this piece of advice: you should always be marketing, even when you’re busy. While we agree that regular marketing is crucial to a company’s success, you should still be aware … Continue reading

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Awesome Holiday Gifts for Clients

It’s never too early to start thinking about holiday gifts for clients. Order now and avoid the last-minute rush. And if you need some ideas, you’ve come to the right place: here are our top picks for 2014. Elegant Pen … Continue reading

Posted in Advertising, Amsterdam Printing, Branding, Customer Relations, Holiday Gifts, Holiday Season, Promotional Products, Small Business Resource | Tagged | Leave a comment

6 Strategies for Dealing with Unhappy Customers

Let’s face it: no one likes it when there’s an unhappy customer. But how you respond to this customer can be a defining moment for you and your business. Here are some strategies for navigating these choppy and unpredictable waters.

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Website Tips: Is Your Contact Page Working Hard Enough?

After the home page, the contact page is often one of the most viewed pages on a business website. It makes sense, since people are often looking for a phone number, address, or other contact info. But this leads to … Continue reading

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Turnkey Marketing: 3 Things We Can Learn from Franchises

One of the reasons franchises so often succeed is because of their approaches to marketing. Here’s what small business owners can learn.

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6 Awesome Promotional Products for Fall Marketing Campaigns

Well, fall is officially here, and you know what that means: marketing campaigns are about to heat up as people race to the finish line. Make your campaigns extra special by adding promotional products to the mix—products that are as … Continue reading

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