Author Archives: Jason Moreau

Jason Moreau

About Jason Moreau

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Hiring a Virtual Assistant: Tips from Real Business Owners

If you’re running a small business, you’ve probably found yourself working as chief cook and bottle washer from time to time, especially if your company is on the younger side. Which is why when you reach the point where you … Continue reading

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Onboarding New Employees: Make It a Smooth Transition

Onboarding new employees can be an exciting time for the company and the new workers, but not all onboarding programs are created equal, and it’s essential to get it right—that is if you want to reap the many benefits.

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How to Talk to Customers (Hint: Sound Human)

Knowing how to talk to customers should be a straightforward thing, right? Well, it can’t hurt to revisit what works and what doesn’t (and maybe consider implementing some new strategies as you head into 2015).

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Website Tips: Is Your Contact Page Working Hard Enough?

After the home page, the contact page is often one of the most viewed pages on a business website. It makes sense, since people are often looking for a phone number, address, or other contact info. But this leads to … Continue reading

Posted in Customer Relations, Small Business Marketing, web marketing | Tagged | Leave a comment

6 Awesome Promotional Products for Fall Marketing Campaigns

Well, fall is officially here, and you know what that means: marketing campaigns are about to heat up as people race to the finish line. Make your campaigns extra special by adding promotional products to the mix—products that are as … Continue reading

Posted in Advertising, Amsterdam Printing, Branding, Customer Relations, Promotional Products | Tagged | Leave a comment

Customer Service Tips: 5 Things You Should Never Say

We’ve all been there, dealing with challenging customers. Don’t make the situation any worse. Here are five things you should never say to customers (even if you feel like it).

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Video Marketing Tips: What Real Business Owners Are Doing

According to Marketing Sherpa, a third of all online activity is spent watching videos, YouTube is the number 2 search engine in the world, and video increases the understanding of a product or service by 74%. With stats like these, … Continue reading

Posted in Brand Awareness, Branding, Case Studies, content marketing, Small Business Marketing, Small Business Resource, Social Media | Tagged | Leave a comment